Refund Policy

Refund Policy

We strive to make your shopping experience risk-free. Below is our clear, transparent refund policy for all orders, applicable to customers worldwide.

Eligibility for Returns

  • You may request a return within 60 days of receiving your order.
  • Products must be unused, unopened, and in their original packaging to qualify for a full refund.
  • Proof of purchase (e.g., order number or invoice) is required for all return requests.

Return Process

  • Contact our customer support to initiate a return and obtain return instructions.
  • Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
  • Ensure returned packages are properly tracked to avoid loss during transit.

Refund Details

  • Refunds are processed in USD (United States Dollars) exclusively.
  • Once we receive and inspect your returned item, refunds will be issued within 5-10 business days.
  • Refunds are credited to the original payment method; bank processing times may vary slightly.
  • Original shipping fees are non-refundable unless the return is due to our error.

Non-Refundable Items

  • Opened or used products that cannot be resold for health and safety reasons.
  • Customized orders or items marked as "final sale" (if applicable).